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FAQ

1) WHAT IS ONLINE SAVING SCHEME?

      Online saving scheme is paying your Jewellery Saving Scheme through online payment system, the mode of payment can be Credit / Debit card and Net banking             using our mobile app/website.

2) IS IT SCHEME JOINING AND PAYMENT CAN BE DONE ONLY THROUGH ONLINE?

      Customer could join and pay through online and offline in our showroom.

      Online Payment modes: Credit / Debit card, Net banking and Wallets.

      Showroom customer: Cash/Cheque/DD/ECS/Credit Card/Debit Card.

3) IS IT POSSIBLE A CUSTOMER TO JOIN MULTIPLE SCHEMES?

      Yes. A customer could join multiple schemes and payment can be made through online/offline.

4) DO ONLINE SAVING SCHEME ONLY FOR NEW SCHEME JOINING & PAYMENT?

      No, New and existing customers could pay Online by registering with their respective details as follows

      Existing customer: Person who is having Saving Scheme with VBC Jewellers already referred to as “Existing Customer”. Those existing customers could register            online with their Scheme Number provided by VBC Jewellers.

5) DO VBC Jewellers PROVIDES ANY RECEIPT FOR ONLINE PAYMENT?

      Yes, E-receipt could be generated at your Online Dash Board. SMS & Email confirmation also will be provided by VBC Jewellers for each transactions. Customers            could print the E Receipt for further reference.

6) DO ANY ADDITIONAL CHARGES APPLICABLE FOR ONLINE PAYMENT?

      No, any additional charges will not be collected apart from your savings amount with VBC Jewellers.